Dec 7 Dec 7 Customer Service 2.0: Transparency, Tribes, and Talent John Julius Sviokla customer experience, innovation
Nov 11 Nov 11 The Best Companies Use the Best Ideas John Julius Sviokla business strategy, customer experience, ideas, innovation
Oct 30 Oct 30 Five Ways Augmented Reality Will Change your Business John Julius Sviokla business strategy, customer experience, design, innovation
Sep 18 Sep 18 Simplicity is Really Complicated with Paul D'Alessandro (Also posted at HBR) John Julius Sviokla customer experience, design, Uncategorized
Sep 15 Sep 15 Google's FastFlip: Good for us! Good for media? John Julius Sviokla customer experience, design, Uncategorized
Aug 30 Aug 30 Disney Buys Marvel: How to Design 3D Brands John Julius Sviokla branding, customer experience, marketing
Aug 30 Aug 30 Designing Your Customer’s Decisions John Julius Sviokla business strategy, customer experience, marketing
Aug 28 Aug 28 Designing Your Customer’s Decisions John Julius Sviokla business strategy, customer experience