Feb 8 Feb 8 Ten Propositions for the Virtual Age... John Julius Sviokla branding, business strategy, customer experience, ideas
Feb 2 Feb 2 Brand Management and the 10:45 Per Day Generation John Julius Sviokla branding, business strategy, customer experience, ideas, innovation
Jan 15 Jan 15 Is This Innovation Too Disruptive for My Firm? John Julius Sviokla design, ideas, innovation
Dec 7 Dec 7 Customer Service 2.0: Transparency, Tribes, and Talent John Julius Sviokla customer experience, innovation
Sep 22 Sep 22 Starbucks Crowdsources Two Obvious Apps That Every Retailer Should Have! John Julius Sviokla branding, webtech